Q:  HOW MUCH DOES IT COST TO HAVE A CAR DESIGNED?

A:  THE COST OF HAVING A CAR DESIGNED IS THE SAME AS IF YOU PURCHASED ONE.  IF YOU 

         WANT TO PURCHASE THE CAR YOU ARE HAVING DESIGNED IN 1/43 SCALE AS A FORD             

         CROWN VIC, THE COST WOULD BE $18.

Q:  IF I WANT A CAR DESIGNED, HOW MANY DO I HAVE TO PURCHASE?

A:  AS MANY OR AS FEW AS YOU WOULD LIKE.  IF YOU WANT A CAR DESIGNED, AND WANT TO 

         BUY ONLY ONE CAR, YOU CAN.  WE DO NOT REQUIRE MINIMUM PURCHASES.

Q:  HOW LONG DOES IT TAKE TO HAVE MY CAR DESIGNED?

A:  CARS ARE DESIGNED IN WHICH THE ORDER THEY ARE RECEIVED.  CAR ORDERS ARE FILLED BEFORE DESIGNS ARE

         ATTENDED TO.  THE LENGTH OF TIME IT TAKES TO DESIGN A DEPARTMENTS CAR VARIES BY THE AMOUNT OF DETAIL

         IN THE GRAPHICS.  MOST CARS CAN BE DESIGNED WITHIN A WEEK, ONCE THE DESIGNING PROCESS IS STARTED.

Q:  IS THERE CERTAIN CARS YOU CAN MAKE?

A:  YES.  AT THIS TIME WE CAN ONLY MAKE DEPARTMENTS THAT USE WHITE, OR SILVER CARS.

Q:  HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

A:  ORDERS ARE PROCESSED IN THE ORDER WHICH THEY ARE RECEIVED.  GENERALLY ORDERS ARE SHIPPED WITHIN 4 - 6

         WEEKS OF PAYMENT.

Q:  DOES THE FREE CAR OFFER APPLY TO ANY DEPARTMENT?

A:  NO.  THE FREE CAR OFFER APPLIES TO VIRGINIA DEPARTMENTS ONLY.

Q:  IF A DEPARTMENT CHANGES ITS GRAPHICS, CAN I GET THE CAR FREE FOR PROVIDING NEW PICTURES?

A:  IF THE DEPARTMENT IS A VIRGINIA DEPARTMENT, THE NEW CAR WOULD FALL UNDER THE

         FREE CAR PROGRAM.

Q:  CAN I PAY BY CREDIT CARD?

A:  WE DON'T DIRECTLY ACCEPT CREDIT CARDS.   CREDIT CARD PAYMENTS ARE ACCEPTED

          THROUGH PAYPAL.

Q:  WHAT HAPPENS IF MY CAR IS DAMAGED DUE TO SHIPPING?

A:  IF YOU PURCHASED INSURANCE SIMPLY RETURN THE CAR FOR A FULL REFUND OR AN EXCHANGE.

Q:  ARE THE CARS PAINTED?

A:  THE CARS ARE MADE USING WATERSLIDE DECALS FROM A COLOR LASER PRINTER, AND ARE SPRAYED WITH A   

          PROTECTIVE COATING.

Q:  DO YOU KEEP ALL OF THESE CARS IN STOCK?

A:  NO.  EACH CAR IS MADE TO ORDER AT THE TIME OF PURCHASE.

Q:  CAN I BUY LIGHTBARS THAT ARE ALREADY PAINTED?

A:  NO.  PAINTED LIGHTBARS ARE ONLY AVAILABLE FOR CUSTOM CARS.  CLEAR LIGHTBARS ARE AVAILABLE FOR SALE 

         AND CAN BE EASILY PAINTED USING TAMIYA CLEAR PAINTS.